Merchants have access to a 24/7 CALL CENTER in order to obtain voice authorization approval code. This service is useful in cases when the communication line for POS is not operational, the merchant does not have a POS installed, etc.

Manual data capture: the paper based transactions that are generated as a result of voice authorization arrive to Romcard to be introduced and processed in order to obtain outgoing files in the format imposed by Visa and MasterCard.